Purchase return

We want you to be 100% happy with your purchase!

We always check each piece of jewelry before shipping, but if you find a defect on the product or it was damaged during transportation, please contact us as soon as possible!

In order for us to process your request for a return of the product, you need to send an email with a photo of the product to freemindjewelry@gmail.com and we will contact you within two business days after receiving the email. The cost of sending and delivering jewelry in this case, we take care of.

FREEMIND jewels can be returned within 14 days from the delivery.



We always try to meet the needs of the client, do not hesitate to write to us. We will definitely help you solve the problem in the best way!


You can view the full exchange and return policy here.

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Our personal advisors would be delighted to help you