PRIVACY AND COOKIES POLICIES
1. GENERAL DISPOSITIONS
1.1. This Privacy Policy applies to all information that the "Freemind Jewelry" website, located at www.freemind.jewelry, can obtain about the Visitor and/or the User and/or the Customer when using the "Freemind Jewelry" website.
1.2. The use of the website www.freemind.jewelry by the Visitor, or User, and/or the Customer, means unconditional consent of the Visitor, or User and/or Customer to this Privacy Policy and the terms of processing the personal information specified here.
With the entry of the new European Union General Data Protection Regulation (EU 2016/679), we have developed a set of security measures aimed to protecting your data.
This Privacy Policy aims to explain to you what Iodis & Jewelry Unipessoal Lda's personal data processing policy is, since if you intend to make your purchase in our online store, you will have to accept our privacy policy, as it is essential and imperative for the completion of the delivery of our products.
We respect the privacy and security of your personal data, which is why we ensure respect for the customer's will and their autonomous, free and uncomplicated management of their privacy preferences. Thus, if you disagree with any point referred in this Policy, you can, at any time, object, or if you have any questions regarding this Policy, you can contact us through customerservice@freemind.jewelry — telephone, whatsapp, messenger, chat or , also, by letter addressed to: Iodis & Jewelry Unipessoal Lda, Rua Armando Villar 485 Cobre, 2750-777 Cascais.
1.3. This website and corresponding Privacy Policy are managed by Iodis & Jewelry Unipessoal Lda, headquartered at Rua Armando Villar 485 Cobre, 2750-777 Cascais and NIF 516183192.
1.4. Iodis & Jewelry Unipessoal Lda, as the personal data controller, determines the purposes and means by which your personal data is processed, including all applicable security measures. We guarantee that your personal data is treated in Portugal in a correct and lawful manner and in accordance with good practices.
1.5. This Privacy Policy applies only to the website www.freemind.jewelry. The www.freemind.jewelry website does not control and is not responsible for third-party websites to which the Visitor, or the User and/or Customer can follow through links available on the www.freemind.jewelry website.
1.6. The administration of the website www.freemind.jewelry does not verify the accuracy of the personal data provided by the Visitor and/or User of the website www.freemind.jewelry
1.7. The website administration has the right to make changes to this Privacy Policy without the prior consent of the subject of personal data.
2. DEFINITION OF TERMS
Visitor - An individual who has come to the website with or without the purpose of making a purchase.
User - A fully capable physical person, who wishes to place an order on the website, expressing his interest in "Freemind Jewelry" products exclusively for personal, family, domestic and other needs, not related to business activities.
Customer - User of the website who have registered, providing the vendor with personal information (last name, first name, patronymic (if any), address, e-mail, delivery address, bank details, telephone number ), which will be used to place the order.
Vendor- Iodis & Jewelry Unipessoal Lda (Republic of Portugal), selling products in accordance with these rules, familiarizing the cosntumer with the description of the products for the possibility of subsequent purchase.
Site Administration - Management employees authorized by the website, acting on behalf of Iodis & Jewelry Unipessoal Lda (Republic of Portugal), who organize and (or) carry out the processing of personal data, data of Visitors and/or Users and/or Customer, as well as determining the purposes of processing personal data, composition of personal data to be treated, actions (operations) committed with personal data.
Website - Internet address www.freemind.jewelry (and www.freemindjewelry.com www.freemindjewelry.store, for English version; www.freemindjewelry.pt - Portuguese ; www.freemindjewelry.ru - Russian) owned by the vendor. It presents the products offered by the vendor for the constumers to place orders, as well as the terms of payment and delivery of these orders to cosntumers.
Product - Object of agreement between the parties, range of jewels, presented on the website.
Order - Record of the transaction of a purchased product, containing name, product range, quantity, cost and other parameters of the products selected by the constumer using the website interface and reflected in the Customer’s personal account.
Personal account - A closed (protected) section of the website, located at: www.freemind.jewelry, allowing the constumer, after registering on the website and approval of the User's terms and conditions, to place an order and also perform other actions in compliance with these rules.
Personal data - Any information directly or indirectly related to the identified or identifiable physical person (subject of the personal data).
Subjects of personal data – Physical person (Visitor and/or User and/or Customer).
Information - Information (messages, data) regardless of its form of representation.
Processing of personal data - Any action (operation) or a set of actions (operations) performed using automation means or without the use of such means with personal data, including collection, registration, systematization, accumulation, storage, refinement (update, change ), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
Provision of personal data - Actions aimed to provide personal data to a specific person or a certain circle of people.
Disclosure of personal data - Actions aimed at the disclosure of personal data to an indefinite circle of people.
International transfer of personal data - Transfer of personal data within the territory of a foreign state, to an authority of a foreign state, a foreign physical person or foreign legal entity.
Holder of personal data - User who is directly or indirectly determined by means of personal data.
Cookies - These are small data files that are installed on your computer when you visit a website, and are used to record certain browsing interactions on that website, storing data that can be updated and retrieved. These files are stored on the user's terminal, are harmless and contain anonymous data. They are used to remember user preferences, such as the selected language, access data or page customization. Cookies can also be used to record anonymous information about how a visitor uses a site.
Rules for the purchasele of products - Terms and Conditions of the vendor, purchase of products and provision of related services, published at www.freemind.jewelry.
User Agreement - Use of Terms and Conditions by User/Customer shown at www.freemind.jewelry.
3. LEGITIMACY OF DATA PROCESSING
3.1. Personal data is processed by the website administration in accordance with this Privacy Policy.
3.2. The website administration processes the following personal data:
Identification data. Information that concerns a physical person and that makes it possible to differentiate from others in a community, such as:
- Name and Surname,
- Identification number/passport
- Handwritten and/or electronic signature,
- Tax Identification Number,
- Place and date of birth,
- Delivery place,
- IP address,
- Purchase details, including payment method and transaction number,
- History of your order
Contact details. Information that allows us to maintain or contact the respective holder, such as:
- Adress,
- Email address,
- Phone number,
- Bank information.
Data on physical characteristics. Information related to a physical person with regarding their physiognomy, anatomy, traits or specific characteristics, such as: measurements necessary for the manufacture of personalized products.
Equity or financial data. Information related to a physical person with regard to his assets, rights, charges or obligations which may be economically assessed.
3.3. The website administration does not process categories of personal data relating to racial and national affiliation, political opinions, religious and philosophical beliefs, intimate life, state of health, criminal record of the individuals.
4. PURPOSE OF COLLECTING PERSONAL INFORMATION
4.1. By providing their personal data, the data subject agrees with its processing by the website administration, following the applicable legal grounds, for the purposes of:
- Respond to queries, questions or requests you make through the service or communication channels identified and contact you to offer a solution. – Consent given by users by completing the form and/or marking the respective box.
- Manage your registration in the “Freemind Jewelry” database. – Consent given by users by completing the form and/or marking the respective box.
- Allow you to make a purchases through the “Freemind Jewelry” website. – Execution of the contractual agreement.
- Send transactional communications related to your purchase. – Execution of the contractual agreement.
- Manage user participation in the loyalty programs of “Freemind Jewelry” – FREEMIND FAMILY CLUB. – Execution of the contractual relationship.
- Process the request for possible product reservations. – Execution of the contractual relationship.
- Manage invoicing and accounting purposes. – Fulfillment of a legal obligation.
- Comply with applicable legal obligations, both tax and in terms of preventing money laundering and terrorist financing. – Fulfillment of a legal obligation.
- Process the warranty of products purchased at “Freemind Jewelry”. – Fulfillment of a legal obligation.
- Manage your data to send you commercial information regarding products and services provided by “Freemind Jewelry”, events, new products and promotional offers (Newsletter). – Consent given by users by completing the form and/or ticking the respective box.
- Obtain information about your tastes and preferences based on your purchase history and wishlist. – Legitimate interest of "Freemind Jewelry", which consists of personalizing commercial offers and marketing activities.
- Cookies: “Freemind Jewelry” uses cookies to allow the proper visualization of the content of the website, creation of the shopping basket, customization of the interface, measurement of the parameters associated with your equipment, among others, in accordance with the Cookies Policy.
5. MODALITIES AND CONDITIONS FOR PROCESSING PERSONAL DATA
5.1. The site administration carries out an automated process of processing personal data with the transfer of information received in information networks and telecommunications.
5.2. Processing and storage of personal data is not carried out for longer than required by the purposes.
5.3. Without prejudice to other specific retention periods, as a general rule, your data will be kept for the following period of time:
- Acquisition of products and services: during the term of the commercial relationship and for 10 years after its termination/inactivity.
- Participation in promotional offers: during the offer.
- Creation or management of your customer account: Until you ask us to delete your data or after a period of inactivity of 10 years from your last registration or last purchase;
- Commercial communications and profiling: until you cancel your subscription, ask us to delete your data or remove your consent;
- Cookies: for the period of time necessary to fulfill the inherent purpose of the cookie in question or until you remove your consent, as set out in the Cookies Policy;
- Until the specific purpose that legitimized the collection of your data ceases to be exist;
Once the applicable legal period is extinguished, your personal data will be erased and/or disposed in an absolutely secure way.
6. RIGHTS OF THE SUBJECT OF PERSONAL DATA
6.1 The legislation in force grants you a series of rights, we offer a brief explanation of each right, to facilitate the exercise of them:
Right of information and access: You will have the right to know what personal data is processed by “Freemind Jewelry”, as well as the purposes of this treatment; You may also request a copy of your personal data that is being processed.
Right of rectification: You may request the rectification of data at any time, if those contained in the “Freemind Jewelry” records are incorrect, outdated or incomplete.
Right of deletion: You may request, at any time, your personal data to be deleted from the “Freemind Jewelry” database. However, and as already mentioned, you should take into account that, in certain circumstances, compliance with the legislation in force may impede the effective exercise of this right.
Right of opposition: You may object to the processing of your personal data for any of the purposes for which we will treat your data, in accordance with the privacy policies applicable in each case.
Right to limitation of treatment: You may request limitation of treatment in the following cases:
- When you consider that the data that “Freemind Jewelry” keeps about you is not exact or correct;
- When you consider that “Freemind Jewelry” is not processing your data legitimately and you prefer it to be treated in a limited way instead of being deleted;
- When the data that “Freemind Jewelry” retains is not necessary for the purpose for which it was collected, but requires it be retained in order to file legal claims;
- When, after exercising the right to object to any treatment, you wait for a response on this regard from “Freemind Jewelry”.
Right of portability of your data: You will have the right, whenever technically possible and reasonable, to request that the personal data you have provided directly to be communicated to another controller. If possible, "Freemind Jewelry" will directly provide your data to the other controller; if this is not possible, we will provide them to you in a standard format.
Whenever “Freemind Jewelry” processes your personal data based on your expressed consent, you may revoke it at any time, without consequences for you, although, depending on the right exercised, we may not be able to provide you with certain services. The revocation of consent does not affect the legitimacy of the treatment based on your consent prior to the respective revocation.
You can exercise your rights by contacting "Freemind Jewelry" through the following means, if necessary, with a copy of your CC/BI or equivalent identification document: letter addressed to Iodis & Jewelry Unipessoal Lda, Rua Armando Villar 485 Cobre, 2750-777 Cascais.
7. WEBSITE ADMINISTRATION RIGHTS
7.1. As part of the processing of personal data, the website administration is entitled to:
- Process the holder's personal data in accordance with the stated purpose;
- Requiring the holder of the personal data to provide the necessary information for the registration of the order and delivery of the products to the Customer;
- Identification of the holder of the personal data;
- Send information to the holder of personal data, including promotional messages, by email with your consent, expressed through carrying out actions, allowing you to reliably establish the will on the reception of the message.
- Service messages informing the holder of the personal data about the order and the stages of its treatment, sent automatically and cannot be rejected by the holder of the personal data for cross-border transfer of data.
8. SECURITY OF PERSONAL DATA
8.1. Necessary measures to ensure the security of individual’s data include:
- Obtain the consents of the holders of personal data for the processing of their data;
- Ensuring separate storage of personal data and the carriers of goods, whose processing is carried out for different purposes and which contain different categories of data;
- Establishment of prohibition of transfer of personal data via: open communication channels, computer networks beyond the control of the website administration and Internet networks without using measures established by the website administration to guarantee the security of personal data (with the exception of public and (or) depersonalized data).
8.2. External entities will always act in accordance with the instructions provided by Iodis & Jewelry Unipessoal Lda and only for the purposes strictly necessary for their function. Your personal data will be shared with these entities, with the aim of:
- Provision of electronic payment services, through credit / debit cards;
- Processing the sale of products;
- Packaging and transport of products;
- Solve problems related to the sale of products;
- Receive payments for the purchased products;
- Process product returns from customers;
- Others;
8.3. In addition to the situations set above, your data may be shared with third parties to:
- Comply with applicable laws,
- Respond to judicial and government inquiries,
- Comply with valid legal processes,
- Protect the rights or property of Iodis & Jewelry Unipessoal Lda.
8.4. Given the open nature of the Internet, the administration of the website cannot guarantee that the method of transmission of information between the administration of the website/Vendor and the User as well as the information stored by the website is completely free from unauthorized access by third parties, such as hackers. The use of the website demonstrates unconditional acceptance of this risk by the data subject. As far as possible, the administration of the website / Vendor disclaims responsibility for any losses and damages that may be caused to the holder of personal data as a result of any loss, unauthorized access, misuse or change to any information that the data subject sends to the website.
9. DATA CONSERVATION
9.1. Your data is kept by "Freemind Jewelry" for the purposes described here for as long as necessary for the aforementioned purposes, except if the personal data in question is necessary to prove compliance with obligations, while the limitation period for corresponding rights has not ceased, or if there is a longer period of data retention imposed by law.
9.2. When your personal data is no longer needed, it will be removed from our system and records or kept anonymous so that you cannot be identified by them.
10. INTERNATIONAL TRANSFERS
As a general rule, “Freemind Jewelry” keeps your personal data within the European Union (EU) or the European Economic Area (EEA). However, “Freemind Jewelry” may need to provide your data to other companies or service providers based in other countries, in order to provide you with the requested service or to provide you with the highest standards and quality of service.
When data needs to be transferred to third parties in the context of a commercial relationship or business transaction (namely mergers, acquisitions, etc.), the companies that may receive your information are suppliers and, when applicable, potential buyers and consultants (legal, accounting or financial, among others) involved. “Freemind Jewelry” will only communicate your personal data to these third parties to the extent that such communication is necessary for the provision of services or to evaluate or complete the agreement or transaction.
In these situations, “Freemind Jewelry” guarantees the application of all necessary measures and controls to protect the processing of your personal data, such as:
- Communication with countries that, despite of not being part of the EU, have been considered by the European Commission as countries that have data protection legislation that guarantees a level of security similar to Europe.
- Existence of standard contractual clauses approved by the European Commission: to ensure that companies from third countries, which are not part of the EU, comply with a similar level of protection. “Freemind Jewelry” will enter into these contracts whenever there is no equivalent alternative that guarantees the protection of your personal data.
- Definition of binding corporate rules (BCR), approved by companies, which are reviewed and approved by Control Authorities, with the aim of ensuring that the company to which we provide your data complies, in whatever country, with the adequate level of protection.
- In certain cases, the company to which "Freemind Jewelry" provides the data may have data protection certifications that guarantee the proper use of your data in accordance with the legislation in force.
11. USE OF COOKIES AND SIMILAR TECHNOLOGIES
11.1. The website administration uses cookies and similar technologies for the effective functioning of the Website, as well as for the collection of analytical data.
11.2. When visiting the website, the holder of personal data, in addition to cookies created by the website on the subject's device, third-party cookies may be stored by companies (for example, to collect website statistics, advertisements, images or videos from third-party websites).
11.3. Profile information (profiling and marketing cookies) can be transferred to third parties, so there are organizations involved in placing cookies on the personal data subject's device (eg plug-ins for social networks). Also advertising partners of the vendor, who acting on behalf and bound by their terms, on the basis of agreements with the vendor , collect information via profiles and marketing cookies and process them for the vendor’s certain purposes.
11.4. What types of cookies do we use?
- Session cookies: These are temporary cookies that remain in your browser's cookie file until you leave our website, which means that none of them are recorded on your hard drive. The information obtained through these cookies is used to analyze navigation patterns on our website. In the long term, it allows us to provide you with a better experience, improving the content of the website and making it easier to use.
- Permanent cookies: They are stored on the hard disk and detected by the website whenever the user makes a new visit. A permanent cookie has a certain expiration date, after which it stops working. They are generally used to, for example, facilitate registration services.
- Technical cookies: Technical cookies are essential and strictly necessary for the correct functioning of the website and for the use of different options and services. They serve, for example, for maintaining the session, managing response time, performance or validating options, using security elements, sharing content on social networks, etc.
- Personalization cookies: These cookies allow the user to customize some of the general characteristics of the page, such as, for example, language, regional configuration or browser type, they also allow to improve the browsing experience by optimizing the content according to user behavior.
- Analytical cookies: Analytical cookies are those used by our website to carry out analyzes of user behavior on the web page and their browsing profile, as well as to learn about user preferences in order to improve the offer of products and services. For example, using an analytical cookie, the geographic areas of greatest interest to a user can be controlled, which product is most accepted, etc.
- Advertising cookies: These allow the effective management of the advertising spaces included on the web page or application from which the service is provided. They make it possible to adapt the advertising content so that it is relevant to the user and to avoid showing ads that the user has already seen.
- Social network cookies: To make it easier for the user to share the contents of the website on different social networks, specific buttons have been included. These buttons may involve the installation of cookies by the social network in question, which are not under the control of "Freemind Jewelry" and may have the purpose of managing the user's login on the social network, maintaining the said session, or showing the counter of how many times certain content has been shared on each social network. We recommend users to regularly consult the privacy and cookies policies of each social network and, if they consider it appropriate, modify the privacy parameters of each one of them to limit the tracking activities that they can carry out and adjust the parameters to their own interests.
- Chat cookies: these are cookies that allow users to interact with customer service and thus receive live support while browsing the web.
11.5. The holder of the personal data has the right to manage the browser parameters to block or delete cookies in the browser settings of the device by selecting a different use for cookies. In this case, the browser settings of the holder of the personal data may affect the interaction with the website (for example, some features of the website will not be available if the holder of the personal data disables certain cookies).
11.6. Instructions for blocking or deleting cookies can be found among privacy policies or with the help of browser documentation. You can withdraw consent related to this Cookies Policy at any time by deleting cookies.
11.7. Changes to Cookie Usage Policy
We reserve the right to make changes to our Cookie Usage Policy. Any changes will be published on this page, and your continued use of the website will signify your agreement with the updated Policy.
11.8. Anti-Money Laundering Measures
Our business strictly adheres to the laws and regulations pertaining to money laundering prevention. Within the framework of this policy, we provide information about the control measures and procedures we employ to prevent money laundering, including but not limited to customer verification, transaction monitoring, and compliance with all relevant laws and regulations.
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